Refund, Cancellation & Satisfaction Policy

Customers are advised to review the product description, inclusions, price and Terms before completing payment.

Cancellation requests may be considered only before the assessment/report generation process has substantially commenced. Once the assessment has been completed or the personalized report has been generated or delivered, cancellation will generally not be available.

A refund may be considered where:

• Payment was successfully deducted but the purchased service was not delivered due to a technical failure attributable to ReWrize Studio.
• The customer was charged more than once for the same purchase.
• ReWrize Studio is unable to provide the purchased service.
• The service delivered is materially different from the product purchased.

Refund requests will be reviewed individually and are subject to applicable law.

Once a personalized Interest DNA™ report has been successfully generated and made available, refunds will generally not be provided merely because the customer disagrees with, does not prefer, or is not satisfied with the assessment outcome.

However, we want the learner to receive meaningful value from the experience.

If you believe your report does not adequately reflect your responses or you are dissatisfied with the result, you may contact us. At our discretion, we may provide one complimentary additional attempt/reassessment or another appropriate resolution. This complimentary opportunity does not constitute a cash refund and is subject to eligibility and our assessment rules.

ReWrize Studio is not responsible for outcomes affected by inaccurate, incomplete or misleading information provided by the learner.

If the same transaction is accidentally charged more than once, the duplicate amount will be reviewed and, where applicable, refunded.

If you experience a technical problem, please contact us before raising a payment dispute so that we can investigate and attempt to resolve the issue.

Approved refunds will normally be processed through the original payment method. Banking/payment-provider timelines may apply. Razorpay states that normal refunds typically take approximately 5–7 or 7–10 working days depending on the applicable flow and banking process.

Email: info@rewrizestudio.com

Please provide:

• Name
• Order ID
• Payment ID
• Registered email/mobile
• Reason for request

Nothing in this policy is intended to exclude or restrict any consumer right or remedy that cannot legally be excluded under applicable Indian law.